Draft policy · Review before launch
Refund Policy
Our promise is simple: your preorder should feel safe from click to game night.
30-day guarantee
Not happy? Email us within 30 days of delivery for a full refund. No hassle. We may ask for your order number so we can locate the purchase.
Preorder cancellations
Contact us before shipment to request a cancellation. If our expected ship date slips, we will notify you and offer the option to cancel for a full refund.
Start a request
Email support@thrillygames.com with your name and order number. We’ll reply with the next steps.